Autonomous Operations — Agents That Execute Your SOPs | Xpertly
Autonomous Operations

Agents that act on your SOPs — before anyone files a ticket.

Event-driven agents watch your systems and execute your documented procedures the moment a condition is met. A threshold breaches, an alert fires — the agent traverses the graph to understand what's affected, then runs the flow to act.

Sound familiar?

SOPs executed inconsistently
No real-time visibility
Issues discovered after impact
Manual QA consuming time
Capabilities

What Autonomous Operations does

Purpose-built capabilities, governed by the same plane as every Xpertly agent.

Event-triggered execution

SIEM alert, monitoring threshold, scheduler — no human needed.

Graph-then-flow

Understand what's affected by traversing relationships, then act via deterministic flows within environment boundaries you set.

Pre-approved command sets only

Agents act only within command sets you've approved.

Real-time visibility

Full visibility of every event and action.

Every execution logged

Who or what triggered it, through what, did what.

Use Cases

Built for real business scenarios

Infrastructure ops

The disk that fills, the cert that expires, the service that degrades

SLA monitoring

SLA monitoring and partner-performance visibility

Compliance

Compliance execution

Proof

Real-world results

Information Technology

A Managed Service Provider

Challenge

Service delivery and SLA compliance hard to see in real time across a large managed estate; manual QA and breaches discovered late.

Solution

Unified governed service management — event-driven agents watch delivery and SLA compliance, run documented procedures within approved command sets, and surface issues before they breach.

Outcomes

  • Unified governed service management
  • Real-time visibility of delivery and SLA compliance
  • Automated quality assurance
  • Issues surfaced before they breach

See Autonomous Operations in action