Xpertly — Governed AI Agents, Acting on Your Systems

Governed AI agents, acting on your systems.

Your people want Claude. Your customers want instant answers. Your board wants AI transformation. Your security team wants control.

Xpertly is how you get all four. AI agents — ours, Anthropic's, or anyone's — connect to your real systems through one governed plane: deterministic permissions, full audit, and deployed in your environment — nothing leaves your walls.

No platform fee — deploy Xpertly and connect any AI client. You pay only for the control agents you run.

Compatible with any GenAI clientOn-premises & sovereign deploymentZero-trust, fine-grained access controlDeployed in Australian regulated sectors

In action

See what control agents can do

A soft request in; a decisive, audited action out — proposed, checked, then executed on your systems.

Client

An analyst asks Claude: “Why did margins drop last quarter?”

Claude
Xpertly
Xpertly
Business graph
Trusted execution
  1. Proposed

    The analyst asks Claude. Claude holds no access — it passes the question to a control agent.

  2. Checked

    The control agent verifies the analyst’s grant and decides the business graph is the source.

  3. Executed

    It runs a governed traversal — revenue, COGS and returns across Q3.

  4. Returned

    The answer flows back through Claude — scoped to what this analyst may see.

How it works

The trust chain

Nothing — no client, no model, no triggering system — ever touches your systems directly. They propose; the agent's deterministic machinery executes.

CLIENT · CHANNEL · EVENT

Claude/Copilot · voice/web · SIEM/monitors — any initiator. It proposes; it never touches your systems.

Xpertlythe governed plane
Authenticate & enforce permissions

OAuth via your IdP · deterministic, per-user grants

Agent executes

Deterministic flows & command sets — the only things that touch your systems

Assets

Your systems, files, commands & knowledge

EVERY ACTION AUDITED — who or what asked · through what · did what
1

Anything can initiate — through one plane.

A person working through Claude, Copilot or any MCP client; a caller reaching a voice agent; or a system firing an event (a SIEM alert, a monitoring threshold). All authenticate through your identity provider and all converge on the same governed plane. Permissions and audit follow the user or system, never the client — swap clients tomorrow and your governance doesn't move.

2

The model proposes; the agent executes.

The model holds no access. It requests; the agent's governed, deterministic flows and command sets carry out the work. Each user is granted specific agents; each agent is granted specific assets.

3

Enforcement sits below the client and the model.

Permissions are deterministic. A jailbroken model — or a rogue, unsanctioned client — can only ask; nothing acts beyond the grants you wrote. You're not trusting a language model. You're trusting a permission system.

4

Everything is audited.

Who asked, through what, did what — searchable, exportable, alertable.

And it governs knowledge, not just actions: control which files, graph context, and organisational ontology each agent can draw on, per user. Same question, different clearance, different answer.

The anatomy

What an agent actually is

Most of the industry calls a model-with-tool-access an "agent." We don't. An Xpertly agent is a governed unit, composed inside the plane:

The mind

The model, arriving through any MCP client (Claude, Copilot, Cursor, your own apps): reasons and proposes. Never executes.

The hands

Deterministic flows and governed command sets: the only things that touch your systems.

The knowledge

Documents, and the living ontology of your business: a graph of systems, relationships and rules, scoped to what this agent, for this user, is permitted to know. It deepens with use and can't be copied — the second moat.

The conscience

The grants, policy, and audit trail the plane enforces on every action.

An Xpertly agent can't exist ungoverned — take away the plane and you don't have a weaker agent, you have no agent at all. That's the difference between governed by construction and governed by wrapper.

The living ontology

Governed execution gets AI in. The ontology is why it stays.

Two things make Xpertly hard to leave. The first is the plane: governed, deterministic execution that gets AI safely into your business. The second is what it learns while it's there. Every workflow builds a living model of your operation — your systems, your relationships, your rules — that deepens the more you use it and can't be carried out the door. So an agent doesn't just fetch a number; it knows complaints spiked because a firmware update hit 47 sites, three with tickets still open from last month. Ask “what's true now?” and a flow retrieves it live. Ask “why?” and the graph traverses your business. Xpertly picks the path. The same understanding powers fraud detection that sees across relationships, voice agents that know a caller's full context, and answers anyone can ask for in plain language.

Built on Xpertly

A full IT operations agent — running on the plane

One of the most demanding agents in production on Xpertly is a complete IT operations agent. It remediates machines directly, acts on enterprise systems through admin-provisioned flows, and can see exactly why a user's having trouble — all without exposing a single underlying workflow to the person it's helping. The model proposes; the plane decides what it's allowed to touch.

If this runs on Xpertly, your operation can too.

A production agent resolving a VPN connectivity issue in real time.

Platform & security

The architecture your security team will actually approve.

Zero-trust by design

Double delegation: users → agents → assets. No standing access, no implicit trust, least privilege at every hop.

Deterministic execution — not a proxy

Gateways and identity tools govern access to systems you still have to trust. Xpertly's agents are the execution: flows run exactly as defined, in milliseconds, or not at all. We don't just govern what AI may do — we're the governed thing that does it.

Client-agnostic via MCP — mix and match

Claude, Copilot, Cursor, custom apps; one client or five at once. Permissions attach to the user and the agent, never the client — adopt or swap clients freely and the governance doesn't move. One plane governs them all, including agents you didn't buy from us.

Fits your identity fabric

Integrates with your IdP (Okta, Entra ID, and others). Identity tells you where your agents are and what they can reach; Xpertly governs — and performs — what they actually do.

Your environment

Customer cloud, on-premises, or sovereign deployment. Data and capability never have to leave your walls.

Audit-grade visibility

Complete action trail — who asked, through what, did what — identity-resolved, SIEM-exportable.

Partners

Built with the companies enterprises already trust.

Anthropic

Xpertly deploys Claude into enterprises over MCP with full governance: the production pattern for safe frontier AI.

AWS

Infrastructure-aligned deployments including Amazon Bedrock for sovereign postures.

Proof

Real deployments. Real outcomes.

See how organisations are already running on Xpertly.

Healthcare & NDIS

NDIS Provider

Participants calling for basic plan information, compliance risk on every interaction, and manual case notes consuming clinical time and creating audit exposure.

Full regulatory compliance on every interaction
Zero human intervention for case-note logging
Complete, searchable audit trail
Read case study
Telecommunications

A National Internet Provider

High volumes of billing, upgrade and service-change calls, with a small team unable to scale support alongside subscriber growth.

Complete self-service for billing and account queries
Automated plan upgrades and service changes
Dramatically reduced call volume
Read case study
Information Technology

A Managed Service Provider

Delivery quality and SLA compliance were hard to see in real time across a large managed estate, with manual QA and breaches discovered only after a client escalated.

Unified, governed service management
Real-time visibility of delivery and SLA compliance
Automated quality assurance replacing manual spot-checks
Read case study
Retail

A National Retailer

Disconnected systems across stores, warehouse and head office meant decisions ran on stale reports and operational problems were found too late.

Cross-store and warehouse insight on demand
Anomalies surfaced before they become problems
Answers to "why", not just "what"
Read case study

Your AI transformation is stalled at one question: “Is it safe?”

Answer it in four weeks. One team, three governed flows, full audit visibility, your security team watching every action.