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4 Ways to Make Infrastructure Automation Easier

4 Ways to Make Infrastructure Automation Easier

For years, I’ve advocated automation practices in businesses. I’ve worked with many companies worldwide, introducing technology that can deliver unparalleled efficiencies. I know that automation builds resilience and boosts productivity.

And yet, again and again, I see companies make the same mistakes. They invest heavily in automation, follow the procedures to introduce it and then it fails. Why? What’s going wrong?

1. Automation is a social change
Buying the tools and turning it on isn’t enough. Automation changes the way we work and interact with technology. People can struggle to adapt to a new system. That’s why this change has to be socially engineered into an organisation from the top down. Management have to lead as early promoters.
2. Success is not a one size fits all
For automation to work, a business model that incorporates working with technology, culture and people needs to be introduced. Historically culture is the critical ingredient that glues technology and people in the workplace. Quinns Competing Values Model, falls neatly into play here as it suggests that innovation in organisations requires flexibility with an external focus. This makes a business more willing to innovate and adapt – essential ingredients for automation.
3. Leadership is key
Embracing automation means promoting change. An effective leader must be able to move fluidly depending on what the situation needs. The culture shift needed for automation to be successful can only be done through strong leadership. I always recommend before automation (and to avoid large sums of money being spent on licensing) leaders must evaluate their organisation’s culture honestly. If your organisation is currently internally focussed and overly rigid, automation will be a difficult battle to win. You can still derive its benefits, however, you will most certainly need a different approach.
4. It’s a journey
I can guarantee that every organisation is going to travel a different route. Some organisations will be better positioned to get onboard faster than others. Some, take longer. That’s just the way it is. At Xpertly we work with clients at all stages of their automation journey. We help assist with everything from culture setting and strategy, through to build, operate and transfer (BOT) models. We work hard to make automation work for your business. Reach out if you have any questions, we would be more than happy to help.
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Automate IT… Here’s How!

Automate IT… Here’s How!

2020 has challenged our norms and ushered in many world firsts. We have proven we can do better. We have greater risk tolerance. The art of the possible is the new modus operandi and our appetite for change is not satiated. We are enterprising!
So, while we’re at it, can we please fix IT?
Businesses are more reliant than ever on ICT systems. They often deliver a competitive market advantage, however their upkeep is challenging, expensive and convoluted. But does it need to be this way? Apple, Google and others, have shown us how we can leverage inherently complex technologies in simple intuitive ways. So, why can’t we do the same with our IT systems?
It’s All In The Mindset…
We must inculcate some of the learnings of 2020 if we’re to fix IT. Our fear of, and resistance to change, is single handedly stifling our ability to be better. Resisting change is often a knee jerk reaction regardless of the benefits it may deliver. One such example is our inability to embrace automation to deliver and manage ICT. By automating IT, we can redefine how we deliver and support it. At a minimum, we can obfuscate complexity and find better commercial models that are favourable to all.

Hardware and software vendors are providing customers with the ability to integrate these technologies into their bespoke operating models, through published APIs. As such, businesses now have greater control of their competitive advantage. The intellectual property gained, is in how you integrate and leverage commodity technologies to deliver your products. Subscribing to a “one size fits all” approach for support and delivery, is no longer an option.
Incorporate. Automate. Accelerate.
At OverIP we’ve been working to digitise the delivery of services by embracing automation and analytics. Xpertly – our automation as a service platform – enables all clients big or small, to embrace automation without introducing significant change to the organisation. The Xpertly platform is an extension of your existing teams allowing you to digitise activities and accessing them on demand. Most importantly, you decide what, when, and how you incorporate automation.

Uniquely, Xpertly is offered on a subscription as a service. This means you realise the benefits of automation, with no strings attached! We are offering customers a free three month trial, if you signup in December 2020. So, reach out to us at try.xpertly.io/trial and start your journey towards digitised IT in 2021.

Want to know more about how automation can benefit your business? Find out the 4 ways you can make infrastructure automation easier.